This article discusses four of the common problems associated with Windows Vista and suggests possible solutions to these problems. The problems discussed relate to restoration of Vista, working in dual boot environments, problems with Symantec Antivirus 10.2, and Adobe Reader 8 installation.
1) Using "Windows Complete PC Backup and Restore Image" And Programs Installation Problem in Windows Vista
After restoring Vista by using "Windows Complete PC Backup and Restore Image", some programs might fail to install. As a result of this problem you would receive the following error message:
"The Directory Name is Invalid"
Solution: The above problem is due to "Temp" folder not being successfully restored after the backup is restored. Usually this folder is found in "C:WindowsTemp" location. To solve this problem re-create the "Temp" folder in the above location. After doing that, correct permissions must be assigned to this "Temp" folder. To do this, follow these steps:
a) Click Start -> All Programs -> Accessories.
b) Type your admin password and press "Continue".
c) At the command prompt type the following command:
md %windir%temp
d) Click Start -> type %windir% in "Start Search" box -> click "Windows" in Programs list.
e) Select Temp folder -> Right Click -> Click "Properties".
f) Click "Security" tab -> Click "Advanced" -> Click "Edit".
g) Clear the check box saying "Include inheritable permissions from this object's parent"
h) Click "Remove" -> Click "OK".
i) Two warning messages will be prompted. Click "Yes" in each message.
j) Press "Ok" two times to close "Advanced Security Settings" and "Folder Properties" dialog box.
h) Type the following command in the command prompt and press "ENTER". This command must be typed in a single line:
icacls %windir%temp /grant "BUILTINUsers:(CI)(S,WD,AD,X)" "BUILTINAdministrators:(F)" "BUILTINAdministrators:(OI)(CI)(IO)(F)" "NT AUTHORITYSYSTEM:(F)" "NT AUTHORITYSYSTEM:(OI)(CI)(IO)(F)" "CREATOR OWNER:(OI)(CI)(IO)(F)"
2) Installation of Earlier Version of Windows in Dual Boot Configuration and Windows Vista Starting Problem
When an earlier version of Windows is installed with Vista (in a dual boot configuration), Windows Vista no longer starts. Only the other Windows operating system that was installed earlier is able to start. This problem occurs due to incompatibility of earlier versions of Windows with Windows Vista.
Solution: To solve this issue, follow these steps:
a) Type this command at a command prompt:
Drive:bootBootsect.exe /NT60 All
Here "Drive" represents the drive containing the installation media of Window Vista.
b) To manually create the entry in BCD Boot.ini for the earlier versions of Windows, type the following commands at command prompt:
Drive:Windowssystem32Bcdedit /create {ntldr} /d "Description for earlier Windows version"
Drive:Windowssystem32Bcdedit /set {ntldr} device partition=x:
(Here x: is the drive letter for the active partition)
Drive:Windowssystem32Bcdedit /set {ntldr} path ntldr
Drive:Windowssystem32Bcdedit /displayorder {ntldr} /addlast
c) Restart your computer now.
3) Problems with Symantec Antivirus 10.2
Suppose you enabled EFS (Encrypted File System) in your document folder on your computer that runs Antivirus (Symantec 10.2) for Vista. When you restart your computer and log on with the same user account, the encrypted files will not be decrypted any more. This problem occurs only when folders are encrypted on Desktop or in Documents folder.
Solution: This problem is solved by uninstalling antivirus. As an alternative, disabling the "Autoprotect" feature will resolve this issue. Alternatively, exclude protected files (EFS-Protected files) from being scanned.
This problem is fixed in a Patch for Symantec Antivirus 10.2 for Windows Vista.
4) Adobe Reader 8 Installation Problem with Windows Vista
Another known problem of Windows Vista is with Adobe Reader 8. If you are a power-user who assigns User Account Control or if you log on as default administrator, you may see that Adobe Reader is not installed after download.
Solution: There are two ways to solve this issue.
a) Turn on UAC if it is off. Then go to Control Panel -> Click User Accounts -> Click "Turn User Account Control On or off". Now restart the computer and install the Adobe reader. After installation you can turn off UAC again, if required.
b) If the UAC is on but Adobe Reader cannot install then follow these steps:
Go to folder where Adobe Installer is saved. Right Click on it -> Click "Compatibility" tab -> Under Compatibility mode, check the box saying "Run This Program in Compatibility Mode" -> Below that, select "Windows XP" from the list.
Now Adobe reader will be installed successfully.
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